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Clearing Your Browsers Cache and Cookies

Solution

If you were a previous member to one of our sites and you resubscribed and it is not taking your new credentials, it is most likely because your previous credentials are stored in your browser's cache.

To clear your cache for your browser, please see these tutorials:

Firefox:
http://www.youtube.com/watch?v=OukBlXfOP8Y

Internet Explorer:
http://www.youtube.com/watch?v=LKTPncO-0_g

Safari:
http://www.youtube.com/watch?v=XhN7_Jn625k

 

Multiple Browsers:
http://www.wikihow.com/Clear-Your-Browser%27s-Cache

After you have cleared your browser's cache, restart your browser and proceed to the members area and login with your username and password supplied by the billing company.

 
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Article details
Article ID: 19
Category: Login / Password Problems
Date added: 2011-03-13 17:07:25
Views: 9923
Rating (Votes): Article rated 3.4/5.0 (229)

 
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